Ziptech helped us helped us stabilise our IT

We have a good working relationship with Jim and his team and it's gone from strength to strength. We can see the benefits of Ziptech and they have helped us stabilise our IT

Office move – Ziptech were fantastic

Our office move was a piece of cake due to Ziptech’s spot on organisation. Our worst fear was that it would go wrong and that we’d be left high and dry IT wise, but Ziptech ensured that everything ran like clockwork. They were fantastic.

Alan James, Partner
Alan James & Co. Accountancy Practice, Surrey

Proactive IT Support

Ziptech are proactive, quick on the ball and are great communicators. Nothing is too difficult. Just fantastic!

Geoff Van Sonsbeek, CEO and Co-founder
Isabella Oliver Ltd, Online Fashion, London

Professional and Responsive

The decision to outsource something as important as IT is never easy. What swung it for Ziptech was their professionalism and responsiveness. Their experience has meant that they could anticipate some of the pitfalls we might face.

Above all they are business solution focused, rather than simply dwelling within their IT comfort zone – a huge comfort to people who just want their computers to work seamlessly.

Khalid Aziz, Chairman
The Aziz Corporation, Executive Coaching & Leadership Development, Hampshire

We Can Focus On Building Our Business

We no longer have to worry about things going wrong, or about getting bogged down in techie issues. It’s such a relief and means that we can focus on building our business and providing the best possible service to our clients.

David Priseman, Financial Manager
Nyras Capital, Aviation Consultancy, London

They take away your IT support problems and make life so much easier

Anyone on a growing curve should consider working with Ziptech for their IT support. They take away your IT support problems and make life so much easier.

James Bailey, Managing Director
Henry & James, London

Worth At Least 10 Times The Cost

The backup service we get from Ziptech is worth at least 10 times the cost. Data is very important to us. We need to be sure that we can recover from a disaster - we don't want to lose everything we've got.
The fact that Ziptech can help us remotely, without having to come on site, makes things so much easier.

Incredibly Fast And Convenient

Every contact I've had with Ziptech has provided me with a fast and efficient service.

I have a named contact and the team is very friendly, which is a welcome change from automated recordings and premium rate numbers: theirs is a local rate call. Having spent many hours on my own trying to solve strange behaviour or actual downtime, with great frustration and disrupted work as a result, I take real comfort from having a friendly voice talk through issues, speedily and efficiently.

Ziptech were able to sort out my desktop without even being here - remote IT management is incredibly fast and convenient - and I can get on with things while it is going on!

Saves A Huge Amount Of Time And Hassle

At the click of a mouse Ziptech were able to fix my printer. Their remote management and trouble shooting saves us a huge amount of time and hassle.

Support For Remote Offices And Mobile Users

Our business is dependent on effective IT, as our consultants are located all over the UK and spend much of their time on client sites. Ziptech were the only people who could support us effectively across such a wide range of locations. Their online support is the only sensible way it can be done.

The Worries Of Support Have Now Gone

The solution came from Ziptech Services in that it ticked all the required boxes. The main one being the on line solution enabling them to work with you on your machine. Start up took less than an hour, the monthly report on your pc status is a safety net as up to date anti-virus and spy ware are provided as part of the support.

The worries of IT Support have now gone and I can focus on developing my business knowing that should there be a problem support is only a phone call away.

Professional and Responsive

The decision to outsource something as important as IT is never easy. What swung it for Ziptech was their professionalism and responsiveness. Their experience has meant that they could anticipate some of the pitfalls we might face.

Above all they are business solution focused, rather than simply dwelling within their IT comfort zone - a huge comfort to people who just want their computers to work seamlessly.

Ziptech Are Always Available When We Need Them

Our previous support company wasn't giving us the support we needed, so we switched to Ziptech and we haven't been disappointed.

They're always available when we need them. The online service that Ziptech provides means that I can even get my emails and PC support when I'm as far a field as Tokyo! Ziptech have also helped us reduce our print and internet costs by about one third.

Willing To Go Above And Beyond The Call Of Duty

I always recommend Ziptech, sometimes to business owners who haven't even asked. When we needed to set up an operations centre recently, and in a short timeframe, the team at Ziptech went out of their way to help us do this. Their knowledge, professionalism, flexibility and management ability, allowed us to become operational within four weeks.
We have consistently found them to be reliable, responsive, customer-focused, and willing to go above and beyond the call of duty.

Reduced Waste And Improved Efficiency

Everything is really efficient now. We've got better control of the business and we've seen a massive improvement in our diary management, and we can access data much more quickly. This has given us an overall reduction in man hours, and gives us more time to concentrate on serving our customers, and growing the business.

A Technology Company That Speaks Plain English

It's great to deal with a technology company that speaks plain English. I never feel uncomfortable calling them for help, they never make me feel like an "idiot user" and they are always able to respond quickly - more than 95% of our calls are dealt with quickly and efficiently without the hassle of getting an engineer onsite.

We Can Focus On Building Our Business

We no longer have to worry about things going wrong, or about getting bogged down in techie issues. It's such a relief and means that we can focus on building our business and providing the best possible service to our clients.

Plain English IT Support

Ziptech's technical skills were just so obviously much stronger than those of the other companies we looked at. And, refreshingly, they spoke to us in plain English as opposed to the usual techie jargon that you are often faced with when you deal with IT suppliers. They were incredibly helpful right from the get-go, and explained everything to us clearly and carefully.

Big company level of IT support

Most of the staff here at Nyras have previously worked for big companies and they know that more often than not, the most important number in your contact book is the Technical Support number. We needed that type of support at Nyras and, thanks to Ziptech, that's exactly what we've got.

To be honest, Ziptech set everything up so well and maintain the system so brilliantly that it's very rare that we need to call them. Everything runs like clockwork.

Faster Support

I'd never go back to the old way. Whenever we have a problem the Ziptech support team is able to analyse and fix it over the internet. It's so much easier than trying to explain the problem or waiting until somebody can visit the office.

Office move - Ziptech were fantastic

Our office move was a piece of cake due to Ziptech's spot on organisation. Our worst fear was that it would go wrong and that we'd be left high and dry IT wise, but Ziptech ensured that everything ran like clockwork. They were fantastic.

Proactive IT Support

They always look to the future and stay one step ahead of our needs. They are proactive, practical and very supportive. In terms of the new server that we needed we were really impressed that Ziptech gave us 4-5 months advance notice that we needed a new server. It just gives us time to plan and get organised.

Fast response

Ziptech's response time is fantastic, We have been consistently delighted by their service.

Ziptech Services Are Better Than Internal IT Support

In the past, we always managed our IT support internally. But it didn't really work out because there wasn't the depth of experience required for the many aspects of our IT needs. Ziptech are just completely on top of their subject.